Qualified Medication Aides (QMA) Practice Exam

Can QMA's take phone orders from doctors?

1. True

2. False

3. Only for emergency medications

4. Only if confirmed by a nurse

The correct answer is: False

Qualified Medication Aides (QMAs) are not authorized to take phone orders from doctors. This limitation is in place primarily to ensure patient safety and maintain clear communication among healthcare providers. In the healthcare setting, taking medication orders over the phone can lead to misunderstandings or misinterpretations of the doctor's intent. Therefore, it is usually the responsibility of licensed nurses or other qualified healthcare professionals to receive and process such orders, ensuring that all potential risks are minimized and that the protocols for medication management are strictly followed. The emphasis on maintaining a structured and clear communication process with medical doctors allows for accurate and timely delivery of care, which is crucial for patient well-being. QMAs have defined roles that focus on supporting and assisting with medication administration under the supervision of qualified healthcare personnel, rather than making decisions or taking actions that could lead to regulatory or safety issues.